Initializing the App:
This is the first state where the loader begins to spin when the app is launched or a new page is loaded. It represents the start of the loading process and stays active until the necessary data for the app or page is fully fetched.
Refresh the App:
If the app fails to redirect within 30 seconds, a link will appear to give you the option to "click here to refresh".
What should I do if the loader's refresh button doesn't work or doesn’t appears?
A: In such situations, manual troubleshooting could be required. The process involves clearing site data, removing cookies, and hard refreshing the page. Here's how to do it:
-
Start by opening the inspection pane in your browser. This is done by right-clicking on the screen and selecting "Inspect." If the pane opens on the left side, you might need to click the "more" icon (represented by two arrows) to find the "Application" tab.
-
Inside the "Application" tab, choose "Storage," then scroll down to locate the "Clear Site Data" button and click it. Here are guides for specific browsers: Chrome, Firefox, Safari, and Edge.
-
Afterward, navigate to the lock icon next to the URL at the top of the page, click on it, and select "Cookies." There you'll see an option to remove the site's cookies. Click "Remove."
-
Once you've cleared site data and removed the cookies, click "Done."
-
Finally, you'll need to refresh your browser page. For a hard refresh on a Mac, hold the command key and hit R. For a PC, hold the control key and press F5. Here's how to refresh hard on Chrome, Firefox, Safari, and Edge.
